Frequently Asked Questions

Download, install and run TaskMerlin. When prompted by the Welcome screen, create an Examples database and then refer to the Welcome to TaskMerlin! item to get started. For information about the installation process, refer to the Installation Guide. For specific questions about using TaskMerlin, select FAQs from the TaskMerlin Help menu or check out the TaskMerlin User Guide (PDF).

If you are a blogger or member of the press, please see also our Press FAQ.

A purchased license includes free minor updates (bug fixes and improvements). You also have the option to purchase up to three years of upgrades which includes all major versions released during this time. After that time, major version upgrades will be available at a discounted price.

Yes, you can retrieve your lost license key or download the setup file for your licensed version. To download a setup file, scroll down to the release log section describing your version and click on the link.

Yes, for users of the TaskMerlin Professional Edition. See the office network installation guide and the TaskMerlin help topic entitled Remote Database Access | LAN (Local Area Network) for further information.

Yes. For multi-user access, one way is to store the database on a server PC running Microsoft SQL Server or on the cloud-based Microsoft Azure or on a Windows-based web host. A second way is to use Windows Remote Desktop Services which comes installed with Windows. For single-user access, Dropbox and other cloud storage drives are supported. See the TaskMerlin help topic entitled Remote Database Access | Remote Connection to the Database for more information on these and other solutions.

No, one license is sufficient for this use. For details, see the TaskMerlin End User License Agreement (PDF).