Frequently Asked Questions
How do I get started with TaskMerlin?
Download, install and run TaskMerlin. When prompted by the
Welcome screen, create an Examples database and then refer to the Welcome to TaskMerlin! item
to get started. For information about the installation process,
refer to the Installation Guide. For specific questions
about using TaskMerlin, select FAQ's from the TaskMerlin Help menu.
If you are a blogger or member of the press, please see also our Press FAQ.
What is your upgrade policy?
A purchased license includes free minor updates (bug fixes and improvements). You also have the option to purchase
up to three years of upgrades which includes all major versions released during this time. After that time,
major version upgrades will be available at a discounted price.
Can I retrieve my lost license key?
Yes, licensed users can retrieve their lost license key.
Can I share my database with other users on an office network?
Yes, for users of the TaskMerlin Professional Edition. See the TaskMerlin
help topic entitled Remote Database Access | LAN (Local Area Network) for further information.
Can I access my database over the Internet?
Yes. One way is to use Windows Remote Desktop, which comes installed with Windows. A
second way is to create a virtual private network (VPN) on any TaskMerlin PC connected
to the Internet. See the TaskMerlin help topic entitled Remote Database Access | Remote Connection to the
Database for more information on this and other solutions.